What it is
Built with a multi-branch mobile-phone repair chain in Zambia: intake a device, print the job card, assign a technician, consume parts from stock, collect payment in two currencies and tell the customer when it is ready.
What you get
- Job card with device, fault, accessories received and customer signature
- Status follows the assigned technician: new, in progress, delayed, completed, delivered
- Parts issued against the job from branch stock with automatic costing
- Customer requisition: a branch requests an out-of-stock part, the warehouse clears it
- Dual-currency tills (USD and local) with carrying-rate transfers and FX gain/loss
- Repair, retail sales and purchases in one ledger, one aging, per branch
- Company-level module subscription: repair-only, shop-only or both
Screens from live systems
How the engagement runs
- Branch and technician setup
- Parts catalogue import
- Job card and receipt templates
- Owner and branch-manager dashboards
Frequently asked questions
What does the repair center software track?
Every device from intake to hand-back: the job card, fault, accessories received, assigned technician, status, parts issued from stock, payments and customer notification.
Can it run alongside our retail shop?
Yes. Repair, retail sales and purchases share one stock ledger and one set of accounts per branch. A company can subscribe to repair only, shop only, or both.
Does it handle two currencies?
Yes. Dual-currency tills with carrying-rate transfers and FX gain or loss are built in, because that is how our Zambian customers trade.
Customers using this
Multi-branch phone retail and repair on one platform
A Windows till at every counter, a head-office web app for the owners, and a repair-center module that follows each device from intake to hand-back. Sales in USD and Kwacha on the same bill.